Beginning September 25 Grundy Electric will be sponsoring a survey. This survey will ask several questions about your satisfaction and energy usage with the cooperative.
In this random survey of members, a mixture of online and telephone interviews will be conducted. Some members will receive an email to conduct the survey online and other members will receive a phone call.
Members may also be randomly selected to complete the telephone interview. It should take approximately 11 minutes to answer all questions on the telephone. The call center conducting the survey will identify themselves as calling on behalf of the cooperative. They will be conducting calls Monday-Friday from 5:00 pm until 9:00 pm and on Saturday from 10:00 am to 5:00 pm.
If you are contacted, please participate in the survey. Your opinion counts
If you have any questions, please call us at 1-800-279-2249.